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Book online or call us on : 0208 518 4181

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Please call us : 0793 187 5192 or mail us on cc@mygibraltar.co.uk or chat with us, we apologise for any inconvenience caused.

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Rock Hotel, Gibraltar

Europa Road, Gibraltar, GIB - 3

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Departure :
Return :
3
Nights
Total Rooms :
Room 1
Class Type :  
Non Stop Flights  
free wifi
air condition
parking
bar
swimming pool
spa
pet
See all

The Rock Hotel

Probably the best known of all Gibraltar's Hotels, The Rock Hotel is an iconic landmark nestled into the side of the Rock. It is possible to walk into town from The Rock, but coming back it is all uphill so perhaps a taxi on the return. And once you are back why not laze away a sunny afternoon around the very private swimming pool. The pool at The Rock is just the other side of the road and backs onto the Alameda Gardens with private hotel guest entrance. The pool is a secluded oasis, almost a private extension to the famous gardens where you can relax, unwind and forget the hectic pace of modern life. The pool area has a fully licensed bar and houses a magnificent Moroccan dining tent where you can enjoy an evening barbeque and other Moroccan dishes and entertainment.

The hotels main restaurant boasts 2 rosettes in the 2008 AA guide and serves fantastic food with Iberian and North African influences.

My Gibraltar booked guests can enjoy a 10% dining discount when staying at The Rock Hotel

Click to view The Rock Hotel's á la carte menu

The hotel continues to offer standards of service and guest care from a bygone, genteel era. The hotel is licensed for civil weddings and offers the perfect location for an elegant and sophisticated wedding breakfast and reception.

Call us 0208 518 4181
Prices may go up, so secure your reservation today
Instant confirmation with FREE breakfast on all rooms!
AVAILABILITY : ROCK HOTEL
Check In:11-Nov-2016,    Check Out:14-Nov-2016, 1 Room,  2 Adults Change Date
Room Category
Board Basis
Price(pp)
 
Room 1  Available Options for 2 Adults

Superior Sea View Double

Room Description

Buffet Breakfast
£198

Superior Sea View Twin

Room Description

Buffet Breakfast
£198

Standard Rate Room Only
Standard Room Double Bed Sea V
Coffee Tea Facilities, Hairdryer

Cancellation Deadline : 06-Nov-2016

Room Only
£188

Standard Rate Room Only
Standard Room Room Type
Assigned On Arrival

Cancellation Deadline : 06-Nov-2016

Room Only
£188

Standard Rate Room Only
Superior Room 2 Single Beds
With View

Cancellation Deadline : 06-Nov-2016

Room Only
£188

Standard Rate Room Only
Sup Room Double Ocean View

Cancellation Deadline : 06-Nov-2016

Room Only
£188

Standard Rate Room Only
Standard Room King Bed Sea Vie
Coffee Tea Facilities/ Hairdryer

Cancellation Deadline : 06-Nov-2016

Room Only
£188
Rooms & Price Summary
Rooms
Room 1:Superior Sea View Double
Buffet Breakfast
Price Per Room
Room 1 :
£ 395
Total:    £ 395

ROCK HOTEL Reviews

powered by MyGibraltar Logo

97% of customers liked ROCK HOTEL

Posted Rating Comments
Excellent
++Latest:++

We've used My Gibraltar many times....All in one place... Flights, hotel & transfers, so easy! Helpful and affordable break. Thanks


On 28-Apr-2016 the supplier responded:


I am delighted that as a repeat customer of ours, you continue to be satisfied with the service that we offer.

I do hope that we can continue to be of service to you for all your Gibraltar needs for many more years to come.

Kind regards,

Nick Clout
Customer Services Manager


On 28-Apr-2016 the customer changed their rating and added:
Most definitely!

See this exchange on Feefo
Excellent
++

So easy to book. Haven't been yet though. So hopefully all will be good


On 12-Apr-2016 the supplier responded:


Thank you for sharing your positive comments with the Feefo community. I am pleased you found the booking process easy to use and sincerely hope that your holiday will match this initial experience.

Kind regards,

Nick Clout
Customer Services Manager

Good
+

Could not get the website to take our booking. Easy to book on the phone and the lady on the phone was very good.


On 22-Mar-2016 the supplier responded:


I am sorry to hear that you had some issues when trying to book online. I will certainly look into what might have gone wrong.

I am nonetheless pleased to hear that my colleague Shammika was able to assist you when this happened and provide the level of service that we would expect from one of our team members.

I do hope that we can assist you once again in the very near future.

Kind regards,

Nick Clout
Customer Services Manager

Excellent
++

As helpful and professional as usual.


On 21-Mar-2016 the supplier responded:


Many thanks for your kind comments and for taking the time to share these with us.

I am delighted that you found the service from the My Gibraltar team to be professional once again and I hope that we can count on your support once again the next time you plan to travel.

Kind regards,

Nick Clout
Customer Services Manager

Good
+

Customer service has been satisfactory


On 21-Mar-2016 the supplier responded:


Thank you for your feedback and for taking the time to share this with us. I am pleased to hear that the customer service you received on this occasion met your expectations.

I do hope that we can be of service to you once again in the very near future.

Kind regards,

Nick Clout
Customer Services Manager

Good
+

Would have been an excellent, but for the problems experienced on our last holiday when hotel booking and airport to hotel bookings wemt astray. However, things wer eventually sorted out and will travel with MyGibraltar again.


On 08-Mar-2016 the supplier responded:


Many thanks for your balanced feedback. As you know, I am well aware of the issues that you had with the failure of your transfer to turn up as booked on your last trip. I do hope that the refund for the taxi is now with you.

I would just like to thank you for rating your experience as good despite the problem you faced last time round. I do hope that your upcoming trip runs smoothly and that you have an enjoyable stay in Gibraltar.

Kind regards,

Nick Clout
Customer Services Manager

Excellent
++

Very informative and professional


On 08-Mar-2016 the supplier responded:


Many thanks for your kind words.

I am pleased to hear that you found our team to be informative and professional - this is of course the kind of service that we aim for.

I sincerely hope that you will consider My Gibraltar once again should the need arise.

Kind regards,

Nick Clout
Customer Services Manager

Excellent
++

Very easy and quick with booking.


On 08-Mar-2016 the supplier responded:


Many thanks for your short but positive review of your recent booking. It is good to hear that all went well and that you would rate us as excellent on this occasion.

I do hope that you will consider My Gibraltar once again the next time your travel plans include a trip to Gibraltar.

Kind regards,

Nick Clout
Customer Services Manager

Good
+

Have used this company before and was delighted. This time I was booking for a larger group and the price per person varied depending on the time of day/night I looked. When I finally booked I was subjected to a large fee for using a credit card even though fees charged to companies by the card companies were reduced early in December to 0.3%. No facility either for booking seats on the aircraft which, if my memory serves me, was available the last time I booked with them.


On 29-Feb-2016 the supplier responded:


Many thanks for sharing your comprehensive feedback with us. This is greatly appreciated. I am pleased to hear that you rated your experience as "good" on this occasion despite the additional comments you make. I will address these comments in turn below in the order that you raised them.

With regards to pricing, our website is a live booking environment thus prices fluctuate depending on demand. In the case of a booking to Gibraltar, this is usually dependent on the cost of the flight rather than anything else and can change quite quickly and of course without any prior notice. We have no control over this pricing - these are "dynamic" packages, not like the more traditional static packages that would have been found in brochures in the past.

As for the credit card fees, we simply charge what we are charged by the merchants which I understand is currently around 2%. We do also offer other payment methods such as debit card and Paypal both of which are charge-free.

With regards to booking seats on the aircraft, we can do this for you, however, it is not as it used to be because most of the airlines now charge for seat selection. Your party is travelling with Easyjet and again we can book seats for you but this will be subject to their fees.

I do hope that the above answers your questions and goes at least some way to restoring your faith in our service.

If you do have any questions, please do not hesitate to contact me directly at nick@myvacations.co.uk

Kind regards,

Nick Clout
Customer Services Manager

Excellent
++

The website is easy to access. When speaking to a member of staff I have always found them knowledgeable and extremely helpful. When booking a holiday I always use this company. Well done to all the members of the team!!


On 29-Feb-2016 the supplier responded:


Many thanks for your detailed and very positive review of our service. We are very pleased to hear that you found the website easy to use and our staff to be friendly and helpful when called upon.

We look forward to being of assistance to you once again in the very near future.

Kind regards,

Nick Clout
Customer Services Manager

Rock Hotel Amenities

Activities
Massage
Banqueting Facilities
Banqueting Facilities
Food & Drink
Restaurant, Bar, Bbq Facilities, Snack Bar, Afternoon Tea
General
Air Conditioning
In-Room Facilities
In Room Safe, Wake-Up Calls, Telephone, Minibar, Air Conditioning Units, Individually Controlled, Alarm Clock, Tea & Coffee Making Facilities
Leisure Facilities
Swimming Pool, Outdoor Pool
Media & Technology
Free Wifi
Outdoors
Free Car Parking, Terrace, Sun Terrace
Public Areas
Lift
Room Types
Accessible Rooms, Non-Smoking Rooms
Services
Beauty Salon, Meeting Facilities, Luggage Storage

Policies of Rock Hotel

Check-in From 14:00 hours

Check-out Until 12:00 hours

Cancellation / prepayment Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

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